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Terms of Service

Last updated November 12, 2024

These Terms of Service ("Terms") govern your access to and use of the Rayz AI platform and website. By creating an account or using our services, you agree to be bound by these Terms.

Acceptance of terms

By registering for an account or otherwise using our services, you confirm that you have read, understood, and agree to these Terms. If you are using the services on behalf of an organization, you represent that you have authority to bind that organization.

Accounts

To use the platform you must create an account with accurate and complete information:

  • You are responsible for safeguarding your account credentials and for all activity under your account.
  • You must notify us promptly of any unauthorized access or use of your account.
  • Accounts are limited to a single organization unless otherwise agreed in writing.

Acceptable use

You agree not to misuse the platform. Prohibited conduct includes:

  • Sending spam, unlawful, or unsolicited messages through the platform.
  • Using the platform to violate any applicable law or regulation.
  • Attempting to access systems, data, or accounts without authorization.
  • Reverse-engineering, scraping, or disrupting the platform's operation.
  • Uploading malicious code, or content that infringes intellectual property rights.

Fees and payment

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. You authorize us to charge your payment method for all applicable fees, and we may change prices with reasonable notice. Unpaid balances may result in suspension of service.

Intellectual property

The platform, including its software, design, and documentation, is owned by Rayz AI and protected by intellectual property laws. You retain ownership of the content you create and send through the platform, and grant us a limited license to process that content solely to provide the services.

Termination

You may cancel your account at any time. We may suspend or terminate access if you breach these Terms, or where required by law. Upon termination, you may export your data during any applicable notice period, after which it will be deleted in accordance with our retention practices.

Disclaimer and limitation of liability

The platform is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Rayz AI is not liable for indirect, incidental, or consequential damages, or for any loss of profits, data, or goodwill. Our total liability is limited to the amounts you paid us in the twelve months preceding the claim.

Changes to these terms

We may update these Terms from time to time. We will notify you of material changes, and continued use of the platform after the effective date constitutes acceptance of the updated Terms.

Contact

Questions about these Terms should be directed to legal@rayz.ai.

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